Privacy Policy

Effective February 1, 2022


Early Learning Indiana and affiliates (“we,” “us,” “our,” or “ELI”) are committed to respecting your privacy and adhering to federal and state privacy laws and guidelines in order to protect you and your identity.  This Privacy Policy describes how we handle the personal information that you provide to us and we collect through online and digital service activities on: (i) this site and those of our affiliates and component programs (referred to collectively in this Privacy Policy as the “Site”); (ii) mobile applications we may develop or have developed for us; (iii) our social media forums and profiles; and (iv) other digital services in which this Privacy Policy is posted or linked (the items identified in (i)-(iv) are collectively referred to as the “Services”).  This Privacy Policy does not apply to information collected by us offline or through any third party website or collected by any third party, including through any application or content (including advertising) that may link to or be accessible from the Site or Services.


When you submit information to or through the Services, you consent to the collection, processing and retention of your information as described in this Privacy Policy.  We urge you to read this Privacy Policy and the Terms of Use before using the Services or submitting any information to us.  This Privacy Policy is incorporated into and made a part of our Terms of Use. By providing personal information to us or by using the Services, you acknowledge that you understand and agree to the terms of this Privacy Policy and the Terms of Use. 


TARGET AUDIENCE: Adults Residing in and Around Indiana


Our Site and Services are intended for use by residents of the United States only and are currently focused on providing support to residents in the State of Indiana and nearby, although the Services may include other geographic areas where specified. The Site and Services are not intended for, and are not marketed for, direct use by children under thirteen (13) years of age.  We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information via the Services. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the contact information listed below.




We collect personal information that you voluntarily provide when you use the Services, such as when you create an account, register for a program, participate in a survey, provide a testimonial, order a product, participate in an interactive feature or forum (such as chat features), or contact us with a question. Depending on the particular Service, we may ask you to provide information about yourself and/or children under your care, including name, address, age, birth date, gender, email address, phone number, photo, zip code, education, professional experience, demographic information, or information about your or your dependents’ health or medical condition. If you submit personal information relating to other people to us in connection with the Services, you represent that you have the authority to do so, and to permit us to use the information in accordance with this Privacy Policy.


You will be informed what information is required and what is optional. If you choose not to provide the required information, you may not be able to participate in the activity that requires the information.


Information We Receive from Third Parties. From time to time, we may supplement the information we collect from you with information that we receive about you from other sources, such as public databases, providers of demographic information, joint marketing partners, social media platforms, people with whom you are connected on social media platforms, and other third parties. Information we collect could include such things as products and services purchased, obtained, or considered; professional or employment-related information; education information; Internet or other electronic network activity information including interactions with a website, app, or ad; or your preferences relating to childcare. We may obtain this information in order to verify your contact information, identity, professional credentials, specialty, and/or to provide you with more tailored information about our products and services.


Interactive Tools. We may provide interactive tools, including third-party tools, on our websites that allow you to share information with others, such as posts on social media sites or send-to-a-friend emails for the purpose of sending informational and educational materials about ELI or our products or services. To enable information sharing, we may collect personal information. In some instances, you may also be asked to provide information about another person, such as name and email address, in addition to your own personal information so the content may be shared. We will use this information to fulfill your delivery request. We do not view or store this information for any purpose other than to process your request and to comply with regulatory or legal requirements. Be sure to review the legal notice and privacy policy of third parties who provide interactive tools, such as social media sites, because the policies of those sites may be different from this Privacy Policy.




We and our service providers (e.g., Google AdSense for advertising, Google analytics, etc.) may collect basic information about you and your surfing habits automatically through browser navigational tools, cookies, pixel tags and other similar technologies. This includes information about your operating system, your IP address, browser type and language, referring and exit pages and URLs, keywords, date and time, amount of time spent on particular pages, what sections of a website you visit, and similar information concerning your use of the website. Below are descriptions of the online tools we may use to collect this usage information:


Browser Navigational Tools. Certain information is collected by most browsers, such as your computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Service through a mobile device. We use this information to ensure that the Service functions properly.


IP Address. Your IP address is a number that is automatically assigned to your computer or device by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the Service, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Service usage levels, diagnosing server problems, and administering the Service in an optimal format. We may also derive your approximate location from your IP address.


Device Information. We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service.


Pixel Tags and Similar Technologies. We may also use pixel tags (also known as web beacons, clear GIFs) or similar technologies (collectively, “Pixel Tags”) in connection with some website pages and HTML-formatted email messages to, among other things: track the online activity of users of the Services and our email recipients (including activity on other websites); determine the success of marketing campaigns; and compile aggregate statistics about site usage of the Services and response rates.


Cookies. Cookies are small bits of information that a website sends to your web browser that helps the site remember information about you and your preferences across multiple visits. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. If you do not disable Cookies and continue to use our Service, we will infer your consent to their use.

We do not collect personal information automatically, but if you provide us with personal information, we may associate that information with the information collected automatically.




In addition to the uses listed above, we may use your personal information for the following purposes:


Fulfilling and Responding to Requests. We may communicate with you to process, complete and fulfill your requested transactions, or provide our products and services. Our communications may include text messages if you provided a mobile number. We may also personalize and customize the Services and other social media platforms with references to products and/or services that we believe may be of interest to you.


Responding to your Inquiries. We may provide customer service, respond to your questions about applications and other services, verify information provided to us, and determine eligibility for our products, services and programs.


Connecting You with Third Parties. We may provide functionality on the Services that will connect you or allow you to forward and share certain content with another person or organization through the Services. In addition, we may offer access to third-party sharing functionality, such as third-party social media widgets/tools/buttons.


Communications. We may use information that you or third parties provide to inform you of products, programs, services, surveys, promotions, or other interactive features, such as chat features, that we believe may be of interest to you. We may also provide you with newsletters, articles, alerts, announcements, invitations, and other information about education, policies, products and services. You may opt out of receiving such communications, as described in the “Your Privacy Choices and Rights” section below.


Administrative Communications. We may send you important information, such as changes to our terms, conditions, and policies and/or other administrative information. Because this information may be important, you may not opt out of receiving such communications.


Online Services. We collect and use information about how you and other users interact with our online services through our websites, apps, and online tools such as Google Analytics. We use this information in order to compile statistics for analysis of our Services and our business and to make decisions to optimize the experiences we deliver through digital and online channels.


Research. We may use the information we collect from you to better understand our audiences, evaluate user interest in the Services, improve the Services, and perform other market research activities, as well as conduct surveys, identify and recruit individuals to participate in our research programs, interview individuals relating to our research, create directories and compile databases of contact information.


Internal Operational Purposes. We may use information we collect from you to facilitate our business operations, including engaging in communications, services, advertising, and marketing activities, data analysis; auditing, assessing quality and safety, monitoring and preventing fraud, infringement, and other potential misuse of the Services; determining the effectiveness of our promotional campaigns and improving our products, services, and technology; and operating and expanding our business activities.


Legal and Regulatory. We may use any information we believe to be necessary or appropriate under applicable law, including laws outside your country of residence, to meet legal and regulatory requirements, and comply with legal process; respond to requests from public and government authorities, including those outside your country of residence; enforce our Terms and Conditions; protect our operations or those of any of our affiliates; protect our rights, privacy, safety or property, and/or those of our affiliates, you or others; allow us to pursue available remedies or limit the damages that we may sustain, and protect against fraud, suspicious or other illegal activities.


In Aggregated or De-Identified Form. We may use information about you or use suggestions, comments, and ideas that do not personally identify you for any purpose, except where we are required to do otherwise under applicable law. We may combine, aggregate or de-identify any of the information we collect from you with information we may collect from or about you from any other online or offline source and use it for any purpose, including product and service development and improvement activities.




ELI does not sell your personal information to third parties for business or commercial purposes. We may share the personal information that we collect and use it as described in this Privacy Policy and any other applicable privacy notices or opt-ins that you receive.


Affiliated Entities. We may share your personal information among our affiliated organizations for the purposes described in this Privacy Policy.


Service Providers. We may share your personal information with service providers who provide us with services for our websites, as well as other products and services, such as web hosting, data analysis, payment processing, order fulfillment, customer service, infrastructure provision, technology services, email delivery services, credit card processing, legal services, and other similar services. We grant our service providers access to personal information only to the extent needed for them to perform their functions and require them to protect the confidentiality and security of such information.


Collaboration Partners. We may share your personal information with unaffiliated trusted third parties that partner with us to deliver a Service or to support our activities. Depending on the choices you have made and the nature of the joint activity, these third parties may contact you regarding ELI-related products, programs, services and promotions that may be of interest to you. However, we do not sell, rent or otherwise share your personal information with any unaffiliated third parties for their own use or marketing purposes.


At your direction. We may share your personal information with other parties with your consent or at your direction.


Entity Transfers or Assignments. If we decide to reorganize or divest part or all of our organization, including our information databases and websites, through a merger, sale, joint venture or collaboration, assignment, transfer or other disposition of all or any portion of our organization or assets thereof (including in connection with any bankruptcy or similar proceedings), we may transfer any and all information that we collect from site users or offline to a third party. We will share your personal data with such third party (without your consent or any further notice to you).


Other Third Parties. We may share information with third parties, such as information shared when you use interactive features. In addition, cookies, pixels, web server data, and other technologies may involve sharing of information with third parties.


Legal and Regulatory. We reserve the right to disclose your personal information as required by law, when we believe disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request, or legal process served on us, or to protect the safety, rights, or property of our customers, the public, ELI, or others. We have no obligation to notify you of such disclosures, except as required by applicable law.


We may disclose information that does not personally identify you for any purpose, except where we are required to do otherwise under applicable law.




You may contact us to update or correct your personal information and your preferences provided to us through the Site or Services, or opt out of receiving mailings or other communications in which you previously chose to participate. Different Services may offer different phone numbers, links or preference managers that allow you to inform us of your updates and choices, including opting out of particular communications. You may also contact our Privacy Office for assistance at if you have difficulty finding these tools or otherwise updating your data or preferences. We may need to retain certain personal information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. We will endeavor to comply with your request as soon as reasonably practicable.


If you no longer wish to receive promotional emails from us on a going-forward basis, you may opt out of receiving such emails by following the “unsubscribe” directions on the emails or by changing your preference settings.




Third-Party Sites. The Services may contain links to third-party websites that we do not control. We are not responsible for the privacy practices or the contents of any such linked sites, or for the nature, quality, or accuracy of the content or opinions expressed in such websites. We do not investigate, monitor, or check the quality, accuracy, or completeness of these third-party sites. Inclusion of any linked website in the Services does not imply or express an approval or endorsement of the linked website by ELI, or of any of the content, opinions, products, or services provided on such websites. Each of these linked sites maintains its own independent privacy policy. If you visit a website that is linked to the Services, we encourage you to familiarize yourself with the privacy policy of that website, which is not governed by this Privacy Policy.


Information Security. We use reasonable organizational, technical and administrative safeguards to help protect the information collected through the Services. Our security and privacy policies are periodically reviewed and enhanced, and are designed to allow only authorized individuals to have access to the information you provide. However, data transmitted over the Internet cannot be guaranteed to be completely secure from people who might attempt to evade our security measures. Your email is a non-encrypted form of Internet communications which may be accessed and viewed by other Internet users without your knowledge or permission while in transit to us. For that reason, in order to protect your privacy, please do not use email to communicate information to us that you consider confidential. While we strive to protect your personal information, We cannot guarantee the security of any information you transmit to us through the Services. Users are responsible for maintaining the secrecy of their own passwords. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us by contacting us at


Changes to Our Privacy Policy. We may revise or update this Privacy Policy at any time in our sole discretion. We will post any changes on this page and indicate at the top of this page the date this Privacy Policy was last revised. We recommend that you regularly review the Privacy Policy when you visit the Services. Your continued use of our Services constitutes your acceptance of the terms of the Privacy Policy as amended or revised by us from the effective date.


Governing Law and Jurisdiction. All matters relating to the Services and Portal Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Indiana without giving effect to any choice or conflict of law provision or rule (whether of the State of Indiana or any other jurisdiction). Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Indiana, in each case located in the City of Indianapolis.  You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.


Contacting Us. If you have any questions, comments, requests, or concerns related to this Privacy Policy, our information practices, or how to access this policy in another format, please contact us at Early Learning Indiana, 1776 N. Meridian Street, Suite A, Indianapolis, Indiana 46202, or at for assistance.